InCHIP IT Support

InCHIP Advanced Storage Solutions and InCHIP IT's mission is to provide specialized technical excellence and the core competencies to work closely and collaboratively with InCHIP researchers to perform the type of IT-intensive, cutting-edge, health behavior and health behavior change research which is InCHIP’s hallmark.

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Contacts

General Contact

support@chip.uconn.edu

Location

Campus Address

Storrs Campus

Mailing Address

2006 Hillside Road, Unit 1248
Storrs, CT 06269-1248

Services and Rates

Research Storage: EMC

EMC2 VNXe Storage Array: Provides fully redundant and highly scalable storage. Leveraging rack space from the University Information Technology Services (UITS), InCHIP has moved its Backup and DR equipment off-site. Research volumes are protected with hourly backups, SAN snapshots every 4 hours and System Shadow Copies every 12 hours. With a couple hundred terabytes of available storage, we meet most storage needs for grants and research projects.

Specifications

Internal Rates

Research Storage: Dell

Dell EqualLogic PS Series Arrays: Provides fully redundant and highly scalable storage. Leveraging rack space from the Unversity Information Technology Services (UITS), InCHIP has moved its Backup and DR equipment off-site. Research volumes are protected with hourly backups, SAN snapshots every 4 hours and System Shadow Copies every 12 hours. With a couple hundred terabytes of available storage, we meet most storage needs for grants and research projects.

Specifications

Internal Rates

Storage Access Options

Network File Storage (NFS): a distributed file system protocol allowing a user on a client computer to access files over a network much like local storage is accessed
Enterprise File Services: provides a “share” on a file server that can be used to store and share files among multiple computers and users
iSCSCI Volumes

Specifications

Network File Storage: Tier 2 Storage: while designed to be robust and reliable, it is not architected for high availability, and so is not recommended for highly-demanding transactional applications. This service is more suited to web page storage, historical or log-file storage, and for distributing files across servers.
- Share files across multiple UNIX servers.
- Subscribers to this service may optionally request data replication between the InCHIP IT Server Room and the UITS Data Center.
- Subscribers to this service may optionally request data backups using the InCHIP IT Backup Service.
- Physical Security — Files are stored on storage devices located in the InCHIP IT Server Room and the UITS Data Center.
Enterprise File Services:
- Backups — Data files are backed up nightly. Backups are securely rotated off site through Iron Mountain.
- File Security — Files are protected by Active Directory.
- Physical Security — Files are stored on servers located in the InCHIP Server Room.
- Remote Access — Files are available from off campus using the Campus VPN Service.
- Clients can restore their own files in the event of accidental change or deletion. More information on restoring files.
- If your computer is managed through InCHIP IT or UITS, individual and departmental shares are usually automatically mapped to your desktop. Mac users can use SMB to connect to Enterprise File Services. How to map EFS Shares.

Internal Rates